Remember, the City of Winslow now offers paperless statements.
If you would like to enroll, please email us at financedept@winslowaz.gov
You can also pay online at https://www.xpressbillpay.com or by phone 24/7! Simply call toll free (888)605 - 1054.

Water, Wastewater & Sanitation:

Utilities includes water, wastewater and sanitation. If you need to establish service, please visit the Finance Office at 119 E. First Street or call (928) 289-5533. Residents will be required to complete a Residential Utility Application. by clicking here  Commercial accounts will be required to complete the Commercial Utility Application by clicking here to establish service.

Fees to establish service are as follows:

Fee Type Amount Deposit - Please refer to City Schedule of Fees for the most current rates.


NOTE:  The deposit and Turn On/Transfer fee must be paid in full before services will be turned on.  For Commercial accounts deposit may vary. Please call the Finance Department at (928) 289-5533.

Monthly Payments for Service:
Utility bills are mailed to the customer around the 1st of the month and are due on the 15th of the month. Payments received after the 21st, will be assessed a $20 late fee. To make a payment by phone, please call (888) 605-1054. If you would like to pay your water bill online, please click here.

Turn-Off Procedures for Delinquent Accounts:
Accounts that are delinquent for sixty (60) days or longer shall result in disconnection of service and in addition to the required payment, a re-connection fee of  $40.00 will be required to reinstate water service.  Accounts may also be assessed charges for repairs to meters or pipes made necessary by carelessness or willful damage on the part of the customer. Payment of current maximum deposit fee and all past due accounts in the same name will become payable before re-connection, unless a written repayment agreement is signed by the Finance Director. To discontinue service a Utility Service Disconnect Form access by clicking here must be completed. 

For more information regarding utility establishment, billing, and payment, please contact the Finance Department at  (928) 289-5533.

For Utility Emergencies Call:
Water - (928) 587-2844
Wastewater - (928) 613-0073