Sanitation, Water & Wastewater
Utilities includes water, wastewater and sanitation. If you need to establish service, please visit the Finance Office at 119 E. First Street or call (928) 289-5533. An application will need to be completed if there has been no prior service established under your name. Fees to establish service are as follows:
• Deposit - Property Owners
• Deposit - Renters
• Maximum Residential Deposit
• Deposit-Outside City Limits
• New Service and Service Transfer Fee
NOTE: Deposits listed in the most current fee schedule supersede any deposit amounts listed on this webpage. Please check with the Finance Office for official deposit amounts. The deposit and new service fee must be paid in full before services will be turned on. The transfer fee must be paid prior to the transfer of service.
Monthly Payments for Service
Utility bills are mailed to the customer between around the 10th of the month and are due on the 6th of the following month. If the 6th falls on a Saturday the due date is the Friday before and if the 6th falls on a Sunday, the due date is the Monday after. If payment is not made by 4 p.m. on the due date specified on the bill, a $20.00 late fee will be assessed on the next bill.
Turn-Off Procedures for Delinquent Accounts:
Bills not paid within 21 days shall result in discontinued service and a reconnection fee of $40.00 together with any bills for repairs to meters or pipes made necessary by carelessness or willful damage on the part of the customer. Payment of current maximum deposit fee and all past due accounts in the same name will become payable before reconnection, unless a written repayment agreement is signed by the City Manager.
For more information regarding utility establishment, billing, and payment, please contact The Finance Department at (928) 289-5533.
If you would like to pay your water bill online, please click here.
For utility emergencies
Water - (928) 613-0254
Wastewater - (928) 613-0073
Please call the office